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Profile Knives for spindle moulders

Trend Tool technology

Circular saw blades

Planing

Abrasive Sanding Belts

Disposable Carbide Inserts

Bandsaw Blades

Routing & Drilling

Trend Tool technology

Matching Scribe Profiles for tenoners

Profile Knives for spindle moulders

Trend Tool technology

Bandsaw Blades

Cold Cutting Saw Blades for Metal

Magnetic Base drills and accessories

Construction, road and concrete tools

Guillotine Blades

Privacy Policy

Last Updated On: 11-Jun-2026

Dolphin Tooling (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit or make a purchase from our website ( https://dolphintooling.co.uk ).

Comments and Reviews

When visitors leave comments or reviews on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment or review on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded Content from Other Websites

Articles or products on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

E-Commerce Store Data (What We Collect and Store)

We collect information about you during the checkout process on our store. While you visit our site, we’ll track:

  • Products you’ve viewed: We’ll use this to, for example, show you products you’ve recently viewed.
  • Location, IP address, and browser type: We’ll use this for purposes like estimating taxes and shipping costs.
  • Shipping address: We’ll ask you to enter this so we can estimate shipping before you place an order, and safely deliver your items.

We’ll also use cookies to keep track of basket contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information like a username and password. We’ll use this information to:

  • Send you information about your account and order
  • Respond to your requests, including refunds, queries, and complaints
  • Process payments and prevent fraudulent transactions
  • Set up and manage your account for our store
  • Comply with any legal obligations we have, such as calculating UK taxes
  • Improve our online store offerings
  • Send you marketing messages, if you explicitly choose to receive them

If you create an account, we will store your name, address, email, and phone number, which will be used to safely populate the checkout for your future orders.

Data Retention

If you leave a comment or review, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we store order information for 6 years for UK tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.

Who On Our Team Has Access

Members of our team have access to the information you provide us. Both Administrators and Shop Managers can access order information (what was purchased, when, and where it should be sent) and customer information (your name, email address, and billing/shipping information) to help fulfill orders, process refunds, and support you.

Payments

We accept payments through Stripe and PayPal. When processing payments, some of your data will be safely passed to these processors, including information required to process or support the payment, such as the purchase total and billing information. Please see the respective Stripe and PayPal Privacy Policies for more details.

Your Rights & Data Protection Complaints Procedure

If you have an account on this site, or have left comments/reviews, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

In accordance with the Data (Use and Access) Act 2025, you also have an explicit statutory right to lodge a formal complaint with us regarding how your personal data is handled.

  • How to Complain: To exercise your data rights or to lodge a formal data complaint, please write to us directly at info@dolphintooling.co.uk.
  • Our Obligations: We will formally acknowledge any data protection complaint within 30 days of receipt. We will investigate your concerns thoroughly and respond as soon as reasonably practicable with the outcome of our review.
  • Escalation: Under UK law, you are required to submit your complaint to us in the first instance to allow us to investigate internally. If you remain unsatisfied following our final response, you have the right to escalate your complaint to the Information Commissioner’s Office (ICO) at www.ico.org.uk.